If you haven’t received an email confirmation from us after completing your payment, there may be several possible reasons:
The order wasn’t completed correctly.
When you finish placing your order, you’ll always be redirected to a confirmation page showing your order number. Your order is only finalized once this page appears.
The email may have landed in your spam or junk folder.
Please check your spam or junk mail folder, as our emails occasionally end up there.
An incorrect email address was entered during checkout.
In this case, the confirmation email cannot be delivered. Please contact our customer service using this contact form.