Return & Warranty

How and where can I dispose of my toy in an environmentally friendly way? To reduce environmental impact, you can take your used electronic toys to a dedicated electronic waste collection poi...
How long does it take for my return to be processed? Our logistics team receives and processes returns Monday through Friday. It may take up to 2 weeks from the date of r...
What does the hygiene seal mean? Most of our products come with a hygiene seal. If this seal has been damaged or removed by you, the item can no longe...

What should I do if my electronic device is faulty? To find out if your item is faulty, check the following:Refer to the user manualHold down the on/off button for at le...
Warranty Information At Amorana, we place great importance on the quality of our products. Our warranty covers: 5 years for Womanizer prod...

When will I receive my replacement item? Once we receive your return, it will be inspected by our team within 1–2 weeks.If the replacement product is availabl...
Can I return a single piece from a lingerie set? No, lingerie sets must be returned in full. If a single piece in the set is defective, we ask that you return the ent...
Can I exchange the items I ordered? You can only exchange an item if it is defective. Exchanges due to a simple change of mind are not possible.To arrang...