Most of our products come with a hygiene seal. If this seal has been damaged or removed by you, the item can no longer be returned.
Since hygiene is our top priority, this seal is essential for our protection. It ensures that we can guarantee the cleanliness and safety of all products, as we have neither the means to verify prior use nor to sanitize items such as sex toys or lingerie for resale.
We’re sure you also want to receive a product that is perfectly clean and hygienic.