Return & Warranty
Returns process
- How and where can I dispose of my toy in an environmentally friendly way? To reduce environmental impact, you can take your used electronic toys to a dedicated electronic waste collection poi...
- How long does it take for my return to be processed? Our logistics team receives and processes returns Monday through Friday. It may take up to 2 weeks from the date of r...
- What does the hygiene seal mean? Most of our products come with a hygiene seal. If this seal has been damaged or removed by you, the item can no longe...
Complaint
- Warranty Information At Amorana, we place great importance on the quality of our products. Our warranty covers: 5 years for Womanizer prod...
Replacement & Exchange
- When will I receive my replacement item? Once we receive your return, it will be inspected by our team within 1–2 weeks.If the replacement product is availabl...
- Can I return a single piece from a lingerie set? No, lingerie sets must be returned in full. If a single piece in the set is defective, we ask that you return the ent...
- Can I exchange the items I ordered? You can only exchange an item if it is defective. Exchanges due to a simple change of mind are not possible.To arrang...