Deliveries – Amorana

The carrier says my package has been delivered, but I haven’t received it. If your tracking indicates that your package has been delivered but you haven’t received it, please first check: With...
I received the wrong item We sincerely apologize if you have received an incorrect item.To resolve the situation, please submit a return reques...
What should I do if my package arrives damaged? Unfortunately, it can sometimes happen that a package is damaged during transport. That’s why it’s very important to ...
I didn’t receive all the items I ordered what should I do ? What to do if your order is incomplete?If you receive an incomplete order and no split shipment was arranged with our...

Can I choose a preferred delivery date? Unfortunately, for technical reasons, it is not possible to schedule your package for a specific date at this time. O...
Can I enter a different shipping address? Yes, absolutely. Once you have added items to your cart, you will be asked to enter your billing address. You then ha...
When will I receive my Amorana delivery? We want you to receive your order as quickly as possible. That’s why all orders placed before 12:00 PM are shipped th...
Which shipping partner will deliver my Amorana package? We want you to receive your order quickly, safely, and reliably. That’s why all our shipments are sent via Colissimo,...
Will my Amorana package be delivered discreetly? Discretion is an absolute priority at Amorana. That’s why we ship all orders in completely plain, unbranded packaging...
Track my parcel As soon as your package leaves our warehouse and is handed over to the carrier, you will receive a shipping confirmat...