Unfortunately, it can sometimes happen that a package is damaged during transport. That’s why it’s very important to check the condition of your delivery as soon as you receive it.
If you notice that the outer packaging shows visible damage (such as large dents, scratches, or holes), the contents may also be damaged or incomplete.
In such cases, this is considered transport damage. Please report it to our customer service using this contact form within 48 hours of receiving your package.